During our 30 year tenure in the Rack Business, our mission has always been to provide the highest quality rack products at the best everyday prices. Our low prices, fast shipping and great customer service have made us the largest single rack dealer in North America. Our level of customer service is second to none. All of the rack brands that we carry are leaders within their respective categories. We sell top notch brands such as: BackRack, Hauler, Inno, Malone, Portarod, Rhino-Rack, RockyMounts, Saris, SeaSucker, System One, Thule, TracRac, Vantech and Yakima.
We want your buying experience to be as smooth and precise as possible. We are always here to help! Please feel free to give us a call at 800-272-5362 to talk to a customer service representative. We are happy to assist with orders over the phone, online, or in person. We can also be reached at: firstname.lastname@example.org and typically reply same business day.
The Rack Warehouse Difference
Authorized & Licensed Dealer
At the Rack Warehouse we are committed to providing the best products at the best prices. We are Authorized Dealers of every line that we carry. That means that you are purchasing from trained and specialized individuals. Everything that we carry is covered under manufacturer warranties. When purchasing from Rack Warehouse, you are not only purchasing high quality, warranty protected products, but also the lifetime support of Rack Warehouse. We have direct lines of communication with our vendors and are able to provide speedy service and fast resolutions for any product issues that may arise.
Our Pricing Promise To You
We are committed to providing the highest quality products at the best possible prices. If you see a better price listed by another competitive Authorized Dealer, please let us know! Price matching discounts may not exceed 20% and price matching will only be accepted on available in-stock products. Exclusions do apply. Offers must be made to the general public and not through a specialized membership program. Prices must be current, in US Dollars and include taxes & shipping costs. We are unable to match prices from overseas vendors, from 3rd party or classified websites and unauthorized distributors. Price matching and sales are not retroactive.
Prices are subject to change up or down without notice. Since this site is designed and maintained by friendly humans, typos may occasionally occur. If errors are brought to our attention, we will correct the errors immediately, contact you, and reflect the accurate information on your invoice.
Free & Fast Shipping
We offer free ground shipping on most products and orders over $99. Exclusions do apply on oversized products and on brands such as a System One. Expedited shipping is offered at a paid price. Two-day and overnight shipping options may not be guaranteed to be delivered within 24-48 hours.
Same day orders are typically shipped out by 3pm EST every business day. We do not ship on Sundays. An order placed on Friday after 3pm may not be shipped out until Monday.
Got Questions? We have answers!
Not sure what to buy? Just want to say hi? Reach out to our in-house experts with combined centuries worth of fitment and installation experience! We're not old, we just like what we do so we've all stuck around!
We also check orders prior to shipping to ensure vehicle fit and will reach out via phone and email if we have questions about your order prior to shipping.
All online returns must be assigned a Return Authorization (RA) number by a Rack Warehouse staff member prior to returning. Please email email@example.com with the return request. Online returns without a valid RA will be refused and will not be accepted by our receiving department. Returns must be received within 60 days of the delivery date, unused, and in their original packaging. Any item that is returned having been installed, used or altered, will be returned to the purchaser at their expense. In some instances, we may be able to provide the consumer with a discounted return label. It is the purchaser's responsibility to ensure that returns are adequately packaged, insured, and tracked. All returns are subject to a 6% restocking fee. Shipping costs are non-refundable. If outbound shipping was paid for by Rack Warehouse, the amount to be deducted will be provided at the same time the RA number is assigned. The purchaser is responsible for round trip shipping charges on all refused packages. Rack Warehouse will assist with warranty issues according to each manufacturer's warranty guidelines.
All information that you provide will be held in strict confidence. We will not sell, trade or pass on any personal or business information provided by our clients.
Are you a corporation, business or government entity looking to order in bulk or outfit multiple vehicles? Reach out to Kurt@rackwarehouse.com for multi-order incentives and potential discounts.
Second time ordering from The Rack Warehouse and another great experience. Helpful customer service, quick shipping, and great prices.